Shipping Policy

United Kingdom 

Royal Mail 1st Class Delivery: 1-3 business days I £2.99

Royal Mail 48 Hour Tracked Delivery: 1-3 business days I £3.99 

International 

Royal Mail Tracked Delivery: up to 30 working days I £9.99

Processing Time

Please allow up to two working days for orders to be processed and shipped. Processing times may be extended if we are experiencing a high volume of orders or if your order has any complications.

International Orders

Any international orders placed outside of the UK may face customs tax once cleared through customs in your country - this would depend on individual country laws and are not associated with our company.

This would be at the discretion of the customer to pay for any incurred costs before the release of the parcel. For any queries on issues with paying for your customs tax, please contact the delivery company.

If you do not wish to pay for this, please refuse the parcel or do not pay, and this will be returned to us. Once we receive your parcel back to us, we will aim refund you for the items 2 - 3 working days of receiving the parcel.

General Information

When placing an order, please double-check that you have provided the correct shipping address. If we sent your items to the wrong address and you made a mistake, this item will be considered lost. You would be responsible for contacting the receiving address on your own behalf.

Due to the current global pandemic, Royal Mail is experiencing some delays. Once you've received your shipment email, your order is in the hands of Royal Mail, and we have no control over how long it takes them to deliver. We apologise for any delays, but we have no control over them.

Any enquires please email us on princessjewelz786@gmail.com